We appreciate your patronage and trust in our products and services. Due to the fact that most of our products are customised, we do not accept returns, offer exchanges or issue refunds.

We understand that the decision to discontinue our return and refund policy may raise concerns. We want to assure you that we are dedicated and committed to maintaining the highest quality standards for our products and services.

We take great pride in the quality and craftsmanship of our offerings, and we strive to ensure that every product/service leaving our premises meets our stringent quality control measures.

However, due to various factors, including the nature of our business, it has become necessary for us to implement this policy.

We recommend that you thoroughly review our products and services, ask any questions you may have, and make an informed decision before making a purchase.

Our team is always available to assist you and provide any information or guidance you may require to make the right choice.

We value your business and are here to address any concerns you may have regarding our products and services. Please feel free to reach out to our customer experience team, and we will be happy to assist you.

Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.